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Tuition Appeal FAQ

 

Tuition Appeal Frequently Asked Questions (FAQ)

Learn more about Frequently Asked Questions related to Tuition Appeals and filing a complaint below. 

To learn about the Tuition Appeal process and determine if a Tuition Appeal is right for you, visit our Tuition Appeal webpage

Tuition Appeal Process

Tuition Appeal
Requests the reversal/refund of tuition dollars or the cancellation of tuition debt due to a Qualifying Event. All applicable courses, credit hours, and grades are also deleted with an approved Tuition Appeal. Non-refundable fees may still apply and only failing and withdrawn courses are eligible for appeal.

Financial Aid Appeal
Requests reconsideration of future eligibility for Financial Aid resources. Loss of Financial Aid eligibility can happen for a variety of reasons - please review the below information to understand which appeal fits your particular situation.

Access Financial Aid appeals

After you have reviewed the information linked above - and still have questions about which appeal to complete - email financial aid for clarification

No. Choose the event for which you have the strongest supporting evidence. If that gets denied, you are welcome to file using other Qualifying Events that may apply. If you need guidance, please email the Tuition Appeal Support Staff.

If your circumstance is not on the list, there is a high possibility that it does not fall under an appealable situation according to PPSC Tuition Appeal policy. If you have questions about your circumstance or anything else regarding Tuition Appeals, please contact the Tuition Appeal Support Staff.

Lifetime Limit: Effective Spring 2023, students are allowed a maximum of three approved Tuition Appeals throughout their time at PPSC. Appeals submitted before Spring 2023 will not count toward this limit. If you exceed the lifetime limit of three approved appeals and attempt to submit another, the Tuition Appeal Support Staff will notify you that you have reached your limit. You will then need to contact Student Accounts to arrange a payment plan for your courses.

Denials: Starting Fall 2024, if your Tuition Appeal is denied, you may resubmit the same appeal up to two additional times for reconsideration, regardless of the qualifying event(s) used for the appeal. If the appeal is denied a third time, the decision will be final, and no further appeals for that semester will be accepted. Please ensure that you carefully review and meet all documentation and timeline requirements. For any questions, please contact the Tuition Appeal Support Staff.

If your appeal is approved, you will be notified via email. The email will give you timelines and departmental contact information so you can follow up and discuss any refund/funding reversal processes, remaining balances and/or the effect of the approved appeal. Please let the person you're speaking with or writing to know that you had an approved Tuition Appeal and you are doing follow up on next steps. 

Please watch your email and/or phone in case staff try to reach out to you with follow up questions or discussions.  

If your appeal is denied, you will be notified via email. The email will tell you why the appeal was denied and includes departmental contact information to follow up and discuss your current account balance and arrange a payment plan. The Tuition Appeal Committee decision is final.

Student looking at papers on desk
Student at Computer

Filing Complaints

The Tuition Appeal Committee cannot address this issue. Please file the appropriate Maxient incident report to initiate an investigation into your situation. If you submit this issue as a Tuition Appeal, you will be denied and redirected to the appropriate resources.

PPSC Incident Reporting Forms will address faculty, staff, facility or course dissatisfaction, technology issues or discrimination/harassment complaints. You can access those forms online here or contact Human Resources at 719-502-2600.

File a Maxient Report

CCCOnline Incident Reporting Forms - these forms will address faculty, staff, facility or course dissatisfaction, technology issues or discrimination/harassment complaints for course numbers ending in C11, C21, C41, or C51.

Access CCCOnline Forms

The Tuition Appeal Committee cannot address this issue. Please file the appropriate Maxient incident report to initiate an investigation into your situation. If you submit this issue as a Tuition Appeal, you will be denied and redirected to the appropriate resources.

PPSC Maxient Incident Reporting Forms
will address faculty, staff, facility, or course dissatisfaction; technology issues, or discrimination/harassment complaints. You can access those forms online or contact Human Resources at 719-502-2600.

File a Maxient Report

CCCOnline Incident Reporting Forms - these forms will address faculty, staff, facility, or course dissatisfaction; technology issues, or discrimination/harassment complaints for course numbers ending in C11, C21, C41, or C51.

CCCOnline Forms

The Tuition Appeal Committee cannot address this issue. Please file the appropriate Maxient incident report to initiate an investigation into your situation. If you submit this issue as a Tuition Appeal, you will be denied and redirected to the appropriate resources.

Accessibility Accommodation Concerns should be directed to Accessibility Services. It is also advised to file a PPCC Incident Report.

Accessibility Services 

PPSC Maxient Incident Reporting Forms will address faculty, staff, facility, or course dissatisfaction; technology issues, or discrimination/harassment complaints. You can access those forms online or contact Human Resources at 719-502-2600.

File a Maxient Report

CCCOnline Incident Reporting Forms - these forms will address faculty, staff, facility, or course dissatisfaction; technology issues, or discrimination/harassment complaints for course numbers ending in C11, C21, C41, or C51.

CCCOnline Forms

The Tuition Appeal Committee cannot address this issue. Please file the appropriate Maxient incident report to initiate an investigation into your situation. If you submit this issue as a Tuition Appeal, you will be denied and redirected to the appropriate resources.

Accessibility Accommodation Concerns should be directed to Accessibility Services. It is also advised to file a PPCC Incident Report.

Accessibility Services 

PPSC Maxient Incident Reporting Forms will address faculty, staff, facility or course dissatisfaction; technology issues, or discrimination/harassment complaints. You can access those forms online or contact Human Resources at 719-502-2600.

File a Maxient Report

CCCOnline Incident Reporting Forms - these forms will address faculty, staff, facility, or course dissatisfaction; technology issues, or discrimination/harassment complaints for course numbers ending in C11, C21, C41, or C51.

CCCOnline Forms

 

 

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