Learn more about Frequently Asked Questions related to Tuition Appeals and filing
a complaint below.
To learn about the Tuition Appeal process, determine if a Tuition Appeal is right
for you, and follow the process of submitting a Tuition Appeal, visit our Tuition Appeal webpage.
Tuition Appeal
Requests the reversal/refund of tuition dollars or the cancellation of tuition debt
due to a Qualifying Event. All applicable courses, credit hours and grades are also
deleted with an approved Tuition Appeal. Non-refundable fees may still apply and only
failing, and withdrawn courses are eligible for appeal.
Financial Aid Appeal
Requests reconsideration of future eligibility for Financial Aid resources. Loss of
Financial Aid eligibility can happen for a variety of reasons, so it's best to contact
Financial Aid to discuss details of your account.
These are 2 separate appeals and must be treated as such for processing purposes. If you have questions about which appeal you need to complete, it is best to start with Financial Aid .
No. You must choose the event for which you have the strongest supporting evidence and file using that reasoning. If that gets denied, you are welcome to file using other Qualifying Events that may apply. If you need guidance, please email the Tuition Appeal Support Staff.
If your circumstance is not on the list, there is a high possibility that it does not fall under an appealable situation according to PPSC Tuition Appeal policy. If you have questions about your circumstance or anything else regarding Tuition Appeals, please contact the Tuition Appeal Support Staff.
Starting Spring 2023, all students are allowed 3 approved Tuition Appeals for each Qualifying Event over their lifetime of attendance at PPSC.
Appeals submitted prior to Spring 2023, regardless of outcome, will not count towards
your total. If you exceed your limit of approved Tuition Appeals for a particular
Qualifying Event and you attempt to submit another one, you will receive notification
from the Tuition Appeal Support Staff that you have reached your limit of Tuition
Appeals for this event and you must contact Student Accounts to arrange a payment plan for your courses.
Starting Spring 2023, all students are allowed up to 3 denied Tuition Appeals for each Qualifying Event. This means that if your appeal was denied,
you may resubmit the appeal up to 2 more times for consideration. Please pay close
attention to requested/required documentation and timelines. Appeals submitted prior
to Spring 2023, regardless of outcome, will not count towards your total. If you have
questions, please contact the Tuition Appeal Support Staff.
If your appeal is approved, you will be notified via email. The email will give you timelines and departmental contact information so you can follow up and discuss any refund/funding reversal processes, remaining balances and/or the effect of the approved appeal. Please let the person you're speaking with or writing to know that you had an approved Tuition Appeal and you are doing follow up on next steps.
Please watch your email and/or phone in case staff try to reach out to you with follow
up questions or discussions.
Starting Spring 2023, all students are allowed 3 approved Tuition Appeals for each Qualifying Event over their lifetime of attendance at PPSC.
Appeals submitted prior to Spring 2023, regardless of outcome, will not count towards
your total. If you exceed your limit of approved Tuition Appeals for a particular
Qualifying Event and you attempt to submit another one, you will receive notification
from the Tuition Appeal Support Staff that you have reached your limit of Tuition
Appeals for this event and you must contact Student Accounts to arrange a payment plan for your courses.
If your appeal is denied, you will be notified via email. The email will tell you
why the appeal was denied and includes departmental contact information to follow
up and discuss your current account balance and arrange a payment plan. The Tuition
Appeal Committee decision is final.
Starting Spring 2023, all students are allowed up to 3 denied Tuition Appeals for each Qualifying Event over their lifetime of attendance at PPSC. This means that if your Tuition Appeal is denied, you may resubmit the appeal up to 2 more times for consideration. Please pay close attention to requested/required documentation and timelines. Appeals submitted prior to Spring 2023, regardless of outcome, will not count towards your total. If you have questions, please contact the Tuition Appeal Support Staff.
The Tuition Appeal Committee cannot address this issue. Please file the appropriate Maxient incident report to initiate an investigation into your situation. If you submit this issue as a Tuition Appeal, you will be denied and redirected to the appropriate resources.
PPSC Incident Reporting Forms will address faculty, staff, facility or course dissatisfaction, technology issues or discrimination/harassment complaints. You can access those forms online here or contact Human Resources at 719-502-2600.
CCCOnline Incident Reporting Forms - these forms will address faculty, staff, facility or course dissatisfaction, technology issues or discrimination/harassment complaints for course numbers ending in C11, C21, C41, or C51.
The Tuition Appeal Committee cannot address this issue. Please file the appropriate
Maxient incident report to initiate an investigation into your situation. If you submit
this issue as a Tuition Appeal, you will be denied and redirected to the appropriate
resources.
PPSC Maxient Incident Reporting Forms will address faculty, staff, facility or course dissatisfaction, technology issues
or discrimination/harassment complaints. You can access those forms online or contact
Human Resources at 719-502-2600.
File a Maxient Report
CCCOnline Incident Reporting Forms - these forms will address faculty, staff, facility or course dissatisfaction, technology
issues or discrimination/harassment complaints for course numbers ending in C11, C21,
C41, or C51.
The Tuition Appeal Committee cannot address this issue. Please file the appropriate
Maxient incident report to initiate an investigation into your situation. If you submit
this issue as a Tuition Appeal, you will be denied and redirected to the appropriate
resources.
Accessibility Accommodation Concerns should be directed to Accessibility Services. It is also advised to file a PPCC Incident
Report.
Accessibility Services
PPSC Maxient Incident Reporting Forms will address faculty, staff, facility or course dissatisfaction, technology issues
or discrimination/harassment complaints. You can access those forms online or contact
Human Resources at 719-502-2600.
File a Maxient Report
CCCOnline Incident Reporting Forms - these forms will address faculty, staff, facility or course dissatisfaction, technology
issues or discrimination/harassment complaints for course numbers ending in C11, C21,
C41, or C51.
The Tuition Appeal Committee cannot address this issue. Please file the appropriate
Maxient incident report to initiate an investigation into your situation. If you submit
this issue as a Tuition Appeal, you will be denied and redirected to the appropriate
resources.
Accessibility Accommodation Concerns should be directed to Accessibility Services. It is also advised to file a PPCC Incident
Report.
Accessibility Services
PPSC Maxient Incident Reporting Forms will address faculty, staff, facility or course dissatisfaction, technology issues or discrimination/harassment complaints. You can access those forms online or contact Human Resources at 719-502-2600.
File a Maxient Report
CCCOnline Incident Reporting Forms - these forms will address faculty, staff, facility or course dissatisfaction, technology
issues or discrimination/harassment complaints for course numbers ending in C11, C21,
C41, or C51.
Tuition Appeals can take anywhere from 4-6 weeks to fully process.
If it has been 6-weeks and I haven't heard back about your appeal status, please contact
the Tuition Appeal Support Staff.